1. Scope
This Privacy Policy explains how Dorsey-Worx LLC, operating under the Dorsey Worx HVAC Revenue Recovery brand, collects, uses, stores, and shares information in connection with this website, business inquiries, support communications, and related operational messaging.
2. Information We Collect
- Contact details such as name, company name, email address, and phone number.
- Business inquiry details, support requests, and message content you send to us.
- Operational records related to scheduling, support, and communication workflows.
- Basic website data such as browser or device information if collected by hosting tools.
3. How We Use Information
- Respond to inquiries and provide support.
- Operate, improve, and secure Dorsey Worx HVAC Revenue Recovery.
- Send agreed service, scheduling, support, or product-related communications.
- Maintain compliance records for messaging consent and opt-out requests.
4. SMS And Messaging Privacy
If you consent to receive text messages from Dorsey Worx, we use your number only for the communications you agreed to receive, such as request follow-up, scheduling, implementation coordination, support, and related business operations. Message frequency varies. Message and data rates may apply.
Mobile opt-in information, SMS consent, and phone numbers collected for messaging are not sold or shared with third parties or affiliates for their own marketing or promotional use. Messaging data may be processed only by service providers that help us deliver SMS, voice, or email communications on our behalf.
5. Sharing
We may share information with hosting, analytics, communications, or support service providers that help us operate the business. We may also disclose information when required by law or to protect our rights, systems, or users.
6. Retention
We retain information only as long as needed for operations, support, compliance, security, and legitimate business recordkeeping.
7. Your Choices
- You can request access, correction, or deletion by contacting us.
- Consent to receive SMS is optional and is not required to submit a request.
- You can opt out of SMS at any time by replying STOP.
- You can request help for SMS by replying HELP or contacting us by email.
8. Contact
Privacy questions or requests should be sent to hvac.revrecovery@dorsey-worx.com .